do you have high speed download??? and know how to use torrents? if so go to torrentspy.com or isohunt.com and type in Pinnacle. There are cracked versions for the new program, or if you'd like I can burn a copy on CD for you and snail mail the program to you. I hate when stuff like this happens to me and I want to help. Basically, I'd love to see more videos from you and it sucks that the program isn't cooperating.