I do have high-speed download, though I never actually use torrents.

It does annoy me, mostly because Pinnacle worked flawlessly for ages then this! Someone I know from LJ is visiting the UK next month and she's a bit of a computer whizz and is determined to fix this for me, so I'm pretty much pinning all my hopes on her! If not though, I would love to take up your very kind offer, thank you so much :)

Basically, I'd love to see more videos from you and it sucks that the program isn't cooperating

Thank you, that really made me smile :)

*hugs*