amalthia: (Beauty)
[personal profile] amalthia
Amazon Fails, Again!

I rarely buy books but I had bought a book with the expectation that I could go back and re-download it later, only to find out that it's gone for good, I'd be rather pissed off. I also don't think it's a good idea for bookstores to start removing books they find questionable. It wouldn't be so bad if they stated why they were removing the books, refunded their customers their purchase, and fairly removed ALL books that had the questionable content.

Other people more articulate than myself have spoken about this in other locations but I find it offensive when people make judgment calls on what I like to read for fun and as pure fantasy. Having said that I guess it's human nature, I make judgment calls on anyone who'd buy a Sarah Palin book. Not sure I can throw stones on that one, but when a business gets into our private business it makes me uncomfortable.

Date: 2010-12-16 12:41 pm (UTC)
garryowen: made by signe (Default)
From: [personal profile] garryowen
What makes the story even more bizarre is how Amazon stood by that pedophilia book. ???

But, seriously, once you buy something, it should be yours. I long ago decided I would never buy a kindle after Amazon removed 1984 from that student's kindle. If that kid had bought the print book, the publisher would have simply pulled the bookstore copies and moved on.

Date: 2010-12-16 01:55 pm (UTC)
jumpuphigh: Pigeon with text "jumpuphigh" (Default)
From: [personal profile] jumpuphigh
I've seen it mentioned that when a customer called to get a refund, the Cust. Svc. Rep. gave zir a hard time about having purchased the book to begin with.

Date: 2010-12-16 03:11 pm (UTC)
elf: Pie chart with question mark (Pie Chart of Fail)
From: [personal profile] elf
Apparently, the purchased versions are now available for download again. (Amazon claims this was a "programming glitch;" I suspect it's "we tried to remove it entirely, but people complained, so we put it back in the spot we'd promised it would always be.")

I make judgment calls on anyone who'd buy a Sarah Palin book.

But you're not trying to get those books removed from stores.

I'm kinda at a loss to understand the logic behind the removals. "Let's not offer books with this particular type of erotic fantasy, so that people who really really enjoy that kind of book will..." what? Buy them from our competition? Find some other outlet for those interests?